FAQs

1. How long does shipping take?

We offer free shipping across KSA, and delivery typically takes 3-7 business days.

2. What is your return policy?

You can return items within 7 days, provided they are in good condition and unused.

3. Do you offer refunds?

Yes, refunds are processed within 3-5 business days after we receive your return.

4. How can I track my order?

Once your order is shipped, we will send you a tracking number via email or WhatsApp.

5. What payment methods do you accept?

We accept credit/debit cards, Apple Pay, and Cash on Delivery (COD).

6. Do you offer international shipping?

Currently, we only ship within Saudi Arabia.

7. How do I contact customer support?

You can reach us via:
📧 Email: info.ummahmart@gmail.com
📞 WhatsApp: +923003997061